Legal
Shipping & Returns
Last updated: July 2025
Shipping Policy
Processing Time
All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). You will receive a shipping confirmation email with tracking information once your order has shipped.
Shipping Options
| Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–5 Business Days | $4.95 |
| Priority Shipping | 2–3 Business Days | $11.95 |
| Express Shipping | 1–2 Business Days | $22.95 |
| Free Standard Shipping | 3–5 Business Days | FREE (orders $35+) |
We currently ship to the United States and Canada. International shipping rates are calculated at checkout.
Return & Refund Policy
30-Day Satisfaction Guarantee
We stand behind LUV BUG 100%. If you are not completely satisfied with your purchase for any reason, contact us within 30 days of receiving your order for a full refund or replacement — no questions asked.
How to Request a Return
Email [email protected] with your order number and a brief description of the issue. Our team will respond within 1 business day with instructions.
Refund Processing
Approved refunds are processed within 5–7 business days. Credits will appear on your original payment method. Shipping costs are non-refundable unless the return is due to our error or a defective product.