Privacy Policy

1. Information We Collect

We collect information you provide directly (name, email, shipping address, payment details) when you place an order or create an account. We also automatically collect basic usage data such as your IP address, browser type, and pages visited to improve our website and services.

2. How We Use Your Information

We use your information to process orders, send shipping confirmations, respond to inquiries, improve our products and website, and send promotional communications if you have opted in. We do not sell your personal information to third parties.

3. Payment Security

All payment transactions are processed through encrypted, PCI-compliant payment processors. LUV BUG does not store raw credit card numbers on our servers.

4. Cookies

We use cookies to maintain your cart session, remember preferences, and analyze site traffic. You may disable cookies in your browser, but some features of our site may not function correctly.

5. Data Retention

We retain your order information for a minimum of 7 years for tax and legal compliance. Account information is retained until you request deletion.

6. Your Rights

You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at [email protected].

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page. Continued use of our website after changes constitutes acceptance of the updated policy.